Last Updated: September 27, 2026
At Adorable Creations, each handmade item is created with care and attention to detail. Please review the following policies before placing your order.
Returns & Exchanges
We want you to love your purchase. If you experience an issue with your order, please contact Adorable Creations within 7 days of delivery.
To be eligible for a return, the item must be:
- Unused and unworn
- In its original condition
- Free from stains, odors, pet hair, smoke, or other signs of use
- Returned with any original accessories included with the item
Please contact us before returning an item. Returns sent without prior approval may not be accepted.
Unless the item arrived damaged or there was an error with your order, the customer is responsible for return shipping costs.
Original shipping charges are non-refundable.
Custom & Personalized Orders
Because custom and personalized products are made specifically for you, custom orders are final sale and cannot be returned, exchanged, or refunded unless the item arrives damaged or there was an error made by Adorable Creations.
Please carefully review and approve any requested colors, materials, personalization, or other custom details before your item is made.
Digital Products & Sewing Patterns
Due to the nature of digital products, digital sewing patterns and downloadable products are non-refundable once purchased.
If you experience a problem accessing or downloading your purchased pattern, please contact us so we can help.
Damaged or Incorrect Items
Please inspect your order when it arrives.
If your item arrives damaged, defective, or you receive the wrong item, contact Adorable Creations within 7 days of delivery.
Please include your order number and clear photographs showing the issue and the packaging when applicable.
If the issue is confirmed to be our error, we will work with you to make it right through an appropriate replacement, repair, or refund.
Refunds
Once an approved return is received and inspected, you will be notified regarding your refund.
Approved refunds will be issued to the original payment method.
Please allow additional processing time for your bank, credit card company, PayPal, Afterpay, or other payment provider to post the refund to your account.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Orders that have already shipped cannot be canceled.
Custom or made-to-order items that have already entered production may not be eligible for cancellation or refund.
Shipping
Orders are shipped to the address provided during checkout. Please carefully review your shipping information before submitting your order.
Processing Times
Ready-to-ship items are prepared for shipment as quickly as possible.
Handmade, made-to-order, and custom items may require additional production time. Any estimated production or processing time provided on the product page is separate from the carrier’s shipping time.
Purchasing upgraded or expedited shipping does not shorten the production time required to create a handmade item.
Tracking
When tracking is available, tracking information will be provided after your order ships.
Please allow time for the shipping carrier to scan and update tracking information.
Shipping Delays
Once an order has been transferred to the shipping carrier, delivery times are outside the direct control of Adorable Creations.
Carrier delays caused by weather, holidays, service disruptions, or other circumstances may occasionally occur.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you notice an error before your order ships, contact us immediately.
If an order is returned to Adorable Creations because an incorrect or incomplete address was provided, the customer may be responsible for additional shipping costs to have the package sent again.
Lost, Stolen or Missing Packages
If tracking shows that a package is still in transit but appears delayed or lost, please contact the shipping carrier and Adorable Creations so the situation can be investigated.
If tracking shows a package as delivered but you cannot locate it, first check around the delivery location, with household members or neighbors, and contact the shipping carrier.
Adorable Creations will assist with available carrier information or claims when appropriate, but we cannot guarantee replacement or reimbursement for packages confirmed by the carrier as successfully delivered.
Handmade Items
Please remember that handmade products may have slight variations in print placement, stitching, texture, or other small details. These natural variations are part of what makes handmade products unique and are not considered defects.
Questions?
If you have questions about a return, refund, damaged item, or shipment, please contact Adorable Creations before sending anything back.
We appreciate your support of handmade and thank you for shopping with Adorable Creations by Tami.